Is Nearby a replacement for a real therapist?

No. Nearby is an AI self-help companion, not a psychologist, psychotherapist, or psychiatrist. It does not diagnose, treat, or replace professional care. You can use it for everyday reflection or to prepare questions for a professional.

How are my messages handled?

Conversations are processed on servers, including by AI service providers. The Privacy Policy explains the purposes, providers, access rules, and retention periods. An account and technical data are involved, so using the service is not anonymous.

What methods does Nearby use?

Nearby uses CBT-informed questions for structured self-reflection: describing a situation, noticing thoughts and feelings, and considering other interpretations. This is not a course of psychotherapy. AI replies can be inaccurate or unsuitable.

How much does Nearby cost?

Pro costs $20/month or $220/year, with 2 structured self-help sessions and 5 support chats per week. Pro Max costs $50/month or $550/year, with 5 sessions per week and unlimited support chats. A one-time 3-day Pro trial requires no card and does not renew automatically. Check the payment screen for current terms and charge currency.

What if I feel really bad right now?

If there is immediate danger or a risk of harm, contact local emergency services or a crisis service in your country and, if possible, a trusted person. Nearby does not provide emergency care, monitor your safety, or guarantee that it will detect a crisis.

How does Nearby adapt to me?

You can share communication preferences and relevant context, such as asking for shorter replies or one question at a time. This does not diagnose a psychological type or guarantee a suitable response. Correct the AI when it misunderstands you.

Nearby works in a browser on a computer or phone. To start, sign in with a one-time code sent to your email or with Google. No separate app installation is needed. The website is available in English and Russian.

Can I delete my data?

You can request deletion by writing to hi@nearbyto.me. The Privacy Policy describes the process, retention periods, and any legal or technical exceptions. Do not send passwords or sign-in codes with your request.

Available payment methods and the charge currency are shown before confirmation at checkout. They depend on your location and payment provider. Review renewal, cancellation, and refund terms there; your bank may apply currency conversion.

What do language and location affect?

The website is available in English and Russian; this is not a promise of product availability or payment support in every country. Check the methods and charge currency shown at checkout. Your bank may apply conversion. Website language does not establish the full set of supported AI conversation languages or select emergency services for your location.

Work through a difficult moment and choose your next step

Nearby is an AI companion for emotional support. Describe what happened, separate facts from assumptions, and consider what you could do next.

Try 3 days free

3 days of Pro, once per person. No card. Sign in with an email code or Google.

AI self-help. Not therapy or emergency care.

Illustrative conversation

Nearby

AI · example

A colleague criticised my draft. I keep thinking I’m bad at my job.

What did they say about the draft?

That the introduction needs more detail.

The fact: a request for more detail. “I’m bad at my job” is an interpretation. What would be one manageable next step?

I’ll ask what needs changing and agree on the next step.

Scroll to read the full example

What would you like to talk through?

A difficult conversation

Describe the exchange and what you want to clarify before talking again.

One moment keeps coming back

Write down what happened and which assumptions keep the thoughts going.

It’s hard to name the feeling

Start with a few words about your experience. You don’t need a perfect explanation.

A difficult conversation

Describe the exchange and what you want to clarify before talking again.

One moment keeps coming back

Write down what happened and which assumptions keep the thoughts going.

It’s hard to name the feeling

Start with a few words about your experience. You don’t need a perfect explanation.

How it works

From signing in to choosing a next step

Sign in

Open the web app and use a one-time email code or Google. The 3-day Pro trial is available once, with no card.

Describe one situation

Start a support chat or structured self-help session. Say what happened and what you would like to understand.

Choose what to take with you

Consider the questions and interpretations. Decide which observation or small next step is useful to you; AI can make mistakes.

Sign in

Open the web app and use a one-time email code or Google. The 3-day Pro trial is available once, with no card.

Describe one situation

Start a support chat or structured self-help session. Say what happened and what you would like to understand.

Choose what to take with you

Consider the questions and interpretations. Decide which observation or small next step is useful to you; AI can make mistakes.

Open Nearby

Tools for reflection

Support chats, structured CBT-informed conversations, and an observations journal. Access and limits depend on your plan.

Support chat

Put your experience into words and explore it with an AI conversation partner.

Structured self-reflection

Consider a situation, thoughts, emotions, and an alternative interpretation with CBT-informed questions.

Observations journal

Keep observations about your thoughts and experiences. This is a self-reflection tool, not a clinical assessment.

Planned: a standalone practice library. It is not available yet and is not included in the current feature list.

Explore the current tools during the 3-day Pro trial.

Try 3 days free

Tell Nearby what works for you

You can ask for shorter replies, a slower pace, or concrete questions. These are examples of preferences, not psychological types or a guarantee of a suitable method.

Understand the boundaries before you share

AI support involves processing account and conversation data. Read the privacy policy and choose what you are comfortable sharing.

Data processing

Messages are processed on servers, including by AI service providers. The Privacy Policy describes data use, storage, and the providers involved.

Access and deletion

Access rules and retention periods are described in the Privacy Policy. You can send data questions or a deletion request to the contact listed there.

Human help in a crisis

Nearby does not monitor your safety, guarantee crisis detection, or call emergency services. If there is immediate danger, contact local emergency services or a trusted person yourself.

Nearby is not a replacement for professional medical help. For serious mental health conditions, please consult a licensed specialist.

Examples of everyday self-reflection

When work feels overwhelming

Describe one demanding situation and consider what can be clarified, postponed, or discussed with someone.

When asking for help feels uncomfortable

Put your questions into words before speaking with a professional. An account is required; AI support does not replace that conversation.

When you need time to reflect

Use the web app to write about an everyday experience. For persistent symptoms or treatment decisions, seek qualified human help.

When you prefer structure

Ask to examine one event step by step: what happened, what you thought, and what you could do next.

Between appointments with a professional

Note thoughts and questions you may want to bring to your next appointment. Discuss treatment-related decisions with your clinician.

When work feels overwhelming

Describe one demanding situation and consider what can be clarified, postponed, or discussed with someone.

When asking for help feels uncomfortable

Put your questions into words before speaking with a professional. An account is required; AI support does not replace that conversation.

When you need time to reflect

Use the web app to write about an everyday experience. For persistent symptoms or treatment decisions, seek qualified human help.

When you prefer structure

Ask to examine one event step by step: what happened, what you thought, and what you could do next.

Between appointments with a professional

Note thoughts and questions you may want to bring to your next appointment. Discuss treatment-related decisions with your clinician.

These are illustrative use cases, not customer reviews. We publish real testimonials only with users' explicit consent.

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